About Samples
About the Products
About the Service


What is the shipping method?

How to ship samples and bulk goods? When it comes to shipping samples and bulk goods in international trade, there are several transportation options available. Let's delve into the details of each mode of transportation: 1. Express Delivery This is a common choice for shipping samples quickly. Companies like DHL, FedEx, and UPS offer reliable express delivery services that ensure fast and secure delivery. It is suitable for small and lightweight packages. 2. Air Freight This mode of transportation is ideal for sending both samples and bulk goods. Air freight is comparatively faster than other options, and it offers better tracking capabilities. However, it can be relatively more expensive than other methods. 3. Sea Freight  For shipping bulk goods in large quantities, sea freight is often preferred due to its cost-effectiveness. It involves using cargo vessels to transport goods in containers. While sea freight takes longer compared to air freight, it can handle large volumes and is economically for heavy shipments. 4. Rail Freight  In certain regions, rail freight can be a viable option for both samples and bulk goods. It offers a balance between cost and time, especially for landlocked countries or regions with well-established railway networks. 5. Road Freight  This mode of transportation is commonly used for domestic shipments or when goods need to be transported to or from neighboring countries. It is suitable for smaller quantities of samples or bulk goods. 6. Courier Services  express delivery services, there are specialized courier companies that cater specifically to international trade. These couriers have expertise in handling samples, prototypes, and small shipments efficiently. To Sum Up: It is important to consider factors such as time constraints, budget, volume, and destination while choosing the most appropriate transportation mode for samples and bulk goods. It is also advisable to work closely with shipping agents or freight forwarders who can provide guidance and expertise in navigating the complexities of international logistics.

What is your payment term?

CHEFF payment term is 30% deposit and 70% balance before shipment, and LC at sight.

What is your lead time for mass production?

It depends on the order quantity and the season you place the order. Usually we can ship within 7-15 days for small quantity,and about 30 days , for large quantity.

How can I get the price?

We usually quote with in 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price,please email us or contact us in other ways so that we can offer you a quote.

Why it take long time for the safety device to cut off the gas when the flame is out ?

Poor quality safety device.--- If the safety device is not good quality, the spring of the solenoid valve does not return to its original position or the coil of the solenoid vale is burnt. It will take long time for the safety device to cut off the gas . CHEFF pay much attention on the safety of the gas hob, all the safety device we used are high quality types. The safety device can cut off the gas in 5-15 seconds . It much less than the universal standard . 

Why the gas hob cannot igniting or it take a long time to ignite?

(1) No gas supply --If the gas hob cannot igniting,please check whether there is gas supply. Turn on the gas cylinder and make sure the flexible gas hose is not blocked.(2) Spark electrode was damaged ,dirty or out of position-- The spark electrode produces spark to ignite the gas, please make sure it is in good condition, clean and in right position(the distance between the spark pin and flame hole should be around 3.5-5mm).

What is the lead time for samples ?

For existing models , usually need 7 days to prepare the sample . For new product , it will require about  21 days . If need develop mold , the delivery time will be 30 days-45 days .

What is the life time of your ignition valve ?

CHEFF ignition valves can be ignited more than 50,000 times. They will be strictly tested before shipment.

What is your sample cost policy ?

We usually charge for sample cost from customer. The sample charge will return back to customer after place mass order in future.

Can I buy samples of gas hob to place orders?

Yes.Sample could be offered after we got clear customer's requrements on the gas hob . Please feel free to contact us.